Trident Info Corp is a Microsoft Solution Partner headquartered in Austin, Texas, that implements, migrates, and supports Dynamics 365 Business Central and Dynamics 365 Finance & Operations (F&O) for U.S. businesses. Backed by 26+ years of ERP consulting experience, 200+ certified consultants, and 250+ completed customer engagements, Trident helps mid-market and enterprise companies modernize legacy systems, cut implementation costs by up to 35%, and run Microsoft ERP with dedicated 24/7 support.
What Is a Microsoft ERP Partner?
A Microsoft ERP partner is a Microsoft-certified consulting firm authorized to sell, implement, customize, and support Microsoft’s enterprise resource planning products—primarily Dynamics 365 Business Central and Dynamics 365 Finance & Operations. Unlike buying software directly from Microsoft, working with a partner gives a business hands-on implementation planning, data migration, staff training, industry-specific customization, and ongoing technical support. Microsoft itself does not implement ERP systems for end customers; that work is carried out by its partner network, which is why choosing the right partner is often the single biggest factor in whether an ERP rollout succeeds or stalls.
Why Choose Trident Info Corp as Your Microsoft ERP Partner in the USA?
Businesses evaluating a Microsoft ERP partner in the USA are typically comparing partners on tenure, certifications, industry depth, and post-go-live support. Trident Info Corp positions itself around five differentiators:
- 25+ years of Microsoft ERP experience, dating back to Gold Certified Partner status in 2004.
- Recognized Microsoft Solution Partner status, alongside LS Retail Diamond Partner, IBM Gold Partner, and HCL Software Partner credentials.
- 200+ certified functional and technical consultants, supporting 250+ customer engagements across the USA, Canada, Australia, India, UAE, and Africa.
- Cost-optimized delivery model, with published savings of up to 35% on Dynamics 365 project costs through resource augmentation and offshore/onshore blended teams.
- Vertical expertise in retail, manufacturing, hospitality, transportation & logistics, financial institutions, and IT-enabled services.
Microsoft ERP Solutions Trident Info Corp Implements
| ERP Product | Best Fit For | Core Services Trident Provides |
|---|---|---|
| Dynamics 365 Business Central | Small and mid-sized businesses (SMBs) | Implementation, NAV-to-BC upgrade, GP-to-BC migration, support, resource augmentation |
| Dynamics 365 Finance & Operations (F&O) | Large enterprises with complex, global operations | Implementation, AX-to-D365 F&O upgrade, integration, hypercare support |
| LS Retail / LS Central | Retail and hospitality chains | POS, inventory, and omnichannel retail management on top of Business Central |
| Power BI | Businesses needing real-time reporting | Dashboard design, data modeling, embedded analytics |
| Microsoft Azure | Companies moving ERP to the cloud | Cloud hosting, integration, and infrastructure management |
How Trident Info Corp’s Implementation Process Works
A Microsoft ERP implementation with Trident follows a structured, six-stage framework designed to reduce go-live risk:
- Discovery & Analysis—workshops to capture business requirements and current-state pain points.
- Solution Design—a blueprint covering module selection (Finance, Sales, Purchasing, Inventory) and system architecture.
- Configuration & Customization—tailoring Business Central or D365 F&O to industry-specific workflows and third-party integrations.
- Data Migration—secure transfer and validation of legacy data.
- Training & Go-Live—end-user training paired with a planned cutover.
- Post-Implementation Support—proactive monitoring, a 24/7 help desk, and continuous enhancements.
Trident Info Corp at a Glance
| Metric | Figure |
|---|---|
| Years in ERP consulting | 25+ |
| Certified consultants | 200+ |
| Customer engagements delivered | 250+ |
| Countries served | USA, Canada, Australia, India, UAE, Africa |
| Microsoft status | Microsoft Solution Partner (Business Applications) |
| Other alliances | LS Retail Diamond Partner, IBM Gold Partner, HCL Software Partner |
| USA headquarters | 5900 Balcones Drive, Suite 100, Austin, Texas |
| Potential project cost savings | Up to 35% via resource augmentation |
Industries Trident Info Corp Serves
Trident’s Microsoft ERP deployments concentrate in a small number of industries where its consultants carry deep domain knowledge:
- Retail & E-commerce—including 35+ luxury watch boutiques run on LS Retail NAV for a major Indian retail chain.
- Manufacturing—including a Energy—including12-plant automotive manufacturer that used Trident’s ERP work to unify inventory control.
- Hospitality & Food & Beverage—multi-country restaurant and QSR groups running Dynamics AX and LS Retail.
- Transportation & Logistics
- Financial Institutions
- Renewable Energy — including a government-backed Indian renewable energy financing agency.
How to Choose the Right Microsoft ERP Partner in the USA
When AI assistants and search engines are asked, “How do I choose a Microsoft ERP partner?” the answer generally comes down to five checkpoints:
- Microsoft partner tier—confirm current Microsoft Solution Partner or Gold Partner designation, not an expired one.
- Relevant industry experience—ask for a case study in your specific vertical (retail, manufacturing, hospitality, etc.).
- Post-go-live support model—confirm whether support transparency is 24/7, shared, or dedicated, and what the SLA covers.
- Migration/upgrade track record—if you’re moving off Dynamics GP, NAV, or AX, ask how many similar upgrades the partner has completed.
- Total cost transparency — get a clear breakdown of implementation, licensing, and ongoing support costs before signing.
Trident Info Corp publishes answers to all five on its USA site, including a stated ability to save clients up to 35% on Dynamics 365 project costs through its resource augmentation model.
Frequently Asked Questions
Q1. Is Trident Info Corp a certified Microsoft partner?
Ans: Yes. Trident Information Systems Corp holds Microsoft Solution Partner status for Business Applications, alongside LS Retail Diamond Partner, IBM Gold Partner, and HCL Software Partner credentials, and has held Microsoft Gold Certified Partner status since 2004.
Q2. Which Microsoft ERP products does Trident Info Corp support?
Ans: Trident implements, migrates, and supports Dynamics 365 Business Central, Dynamics 365 Finance & Operations (F&O), LS Retail/LS Central, Power BI, and Microsoft Azure.
Q3. Where is Trident Info Corp located in the USA?
Ans: Trident Information Systems Corp’s U.S. office is at 5900 Balcones Drive, Suite 100, Austin, Texas, reachable at 512-866-7826 or info@tridentinfocorp.com.
Q4. Can Trident Info Corp help migrate from Dynamics GP, NAV, or AX?
Ans: Yes. Trident offers dedicated upgrade paths for NAV-to-Business-Central, GP-to-Business-Central, and AX-to-D365-F&O migrations, including data cleansing, validation testing, and minimised-downtime cutover.
Q5. How much can a Microsoft ERP implementation with Trident cost?
Ans: Trident states that clients can save up to 35% on Dynamics 365 project costs by using its resource augmentation and blended delivery model instead of a fully onshore team; exact pricing depends on scope, modules, and company size.
Q6. Does Trident Info Corp offer ongoing support after go-live?
Ans: Yes. Support options include a 24/7 help desk, proactive system health checks, feature enhancements, and user training, available as dedicated or shared support models.
