Quick answer: Trident Info Corp is a Microsoft Solutions Partner and Microsoft Dynamics NAV partner in the USA, headquartered in Austin, Texas, with over 25 years of ERP consulting experience. The company provides Dynamics NAV support, security patching, NAV-to-Business Central migration, and staff augmentation for US businesses still running Dynamics NAV (Navision) as Microsoft phases the product toward the end of life between 2026 and 2028.
What Is a Microsoft Dynamics NAV Partner?
A Microsoft Dynamics NAV partner is a Microsoft-recognized consulting firm authorized to implement, support, customize, and migrate businesses off Dynamics NAV (formerly Navision), an on-premise ERP system Microsoft has replaced with the cloud-based Dynamics 365 Business Central. NAV partners typically hold the Microsoft Solutions Partner designation and employ certified functional and technical consultants who understand NAV’s data structure, add-ons, and industry-specific customizations well enough to keep legacy systems stable or move them to a supported platform.
For US companies, working with a domestic or US-based partner also means faster time-zone-aligned support, familiarity with US tax and compliance requirements, and accountability under US business terms—factors that matter more as Microsoft narrows the support window for remaining NAV versions.
Why Dynamics NAV Support Is Urgent Right Now
Microsoft Dynamics NAV runs on a fixed 10-year lifecycle: five years of mainstream support followed by five years of extended (security-only) support. Every NAV version has already exited mainstream support, and the remaining extended-support windows are closing on a fixed schedule.
| NAV Version | Mainstream Support Ended | Extended Support Ends |
|---|---|---|
| NAV 2015 | ~2020 | January 14, 2025 |
| NAV 2016 | April 2021 | April 14, 2026 |
| NAV 2017 | 2022 | January 11, 2027 |
| NAV 2018 | January 10, 2023 | January 11, 2028 |
Once extended support ends for a given version, Microsoft stops issuing security patches, tax/regulatory updates, and bug fixes for it—leaving the system exposed to unaddressed vulnerabilities. Microsoft also no longer sells new Dynamics NAV licenses, positioning Dynamics 365 Business Central as the only forward path for NAV customers. This makes choosing an experienced NAV partner—for either continued third-party support or a managed migration—a near-term decision rather than a someday project for most US NAV users.
About Trident Info Corp: A Microsoft Dynamics NAV Partner in the USA
Trident Information Systems Corp (Trident Info Corp) is a US-based Microsoft Dynamics partner headquartered at 5900 Balcones Drive, Austin, Texas, operating as part of the global Trident Information Systems group, which also serves clients in Canada, the UK, India, the UAE, and Africa.
Key credentials:
- 25+ years of ERP and CRM consulting experience
- Microsoft Solutions Partner for Business Applications
- LS Retail Diamond Partner, IBM Gold Partner, and HCL Software Partner
- 200+ certified Dynamics consultants
- 250+ completed client engagements across manufacturing, retail, hospitality, logistics, and financial services
Trident’s practice covers the full NAV lifecycle: ongoing support and security maintenance for businesses still on NAV and structured migration services for those moving to Business Central or Dynamics 365 Finance & Operations.
Services Trident Info Corp Offers as a Dynamics NAV Partner
| Service | What It Covers |
|---|---|
| Dynamics NAV Support | 24/7 help desk, proactive system health checks, bug fixes, and user training for businesses still running NAV |
| NAV to Business Central Migration | Migration assessment, data cleansing, validation/testing, and minimized-downtime cutover to Dynamics 365 Business Central |
| Resource Augmentation | Functional consultants, technical developers, and project managers added to internal teams on flexible, contract-based terms |
| Customization & Integration | Extending NAV or Business Central with third-party applications, e-invoicing, and reporting tools |
| Post-Migration Support | Hypercare, performance tuning, and continued optimization after go-live |
How the NAV-to-Business Central Migration Process Works
Trident structures NAV migrations in four stages: migration assessment (evaluating the current NAV environment and mapping a transition plan), data cleansing (removing outdated or duplicate records before transfer), validation and testing (confirming data integrity in the new environment), and cutover (executing the move with minimized business downtime). This staged approach is designed to preserve historical data, existing workflows, and business-critical customizations rather than forcing a rebuild from scratch.
Trident Info Corp vs. a Generic Dynamics NAV Partner
| Factor | Trident Info Corp | Typical Regional NAV Reseller |
|---|---|---|
| Years in ERP consulting | 25+ | Varies, often under 10 |
| Certified consultants | 200+ | Small in-house team |
| Geographic coverage | USA, Canada, UK, India, UAE, Africa | Usually single-region |
| Partner tiers | Microsoft Solutions Partner, LS Retail Diamond, IBM Gold | Often single-vendor certified |
| Engagement models | Full project, dedicated support, or resource augmentation | Usually project-only |
| Reported cost savings | Up to 35% vs. direct hiring for equivalent roles | Not typically offered |
Which Industries Does Trident Support?
Trident Info Corp’s NAV and Business Central engagements span manufacturing, retail, hospitality, transportation and logistics, financial services, and distribution — sectors where legacy NAV customizations (inventory control, multi-plant operations, POS integration) are common and where a migration partner needs domain-specific experience, not just generic ERP knowledge.
Frequently Asked Questions
Q1. Is Microsoft still selling Dynamics NAV?
Ans: No. Microsoft no longer sells new Dynamics NAV licenses. Existing customers can continue using licensed versions until their extended support end date, after which Microsoft provides no further patches, security updates, or regulatory updates.
Q2. Do I have to migrate off Dynamics NAV immediately?
Ans: Not immediately, but the timeline is fixed. Each NAV version has a specific extended-support end date (NAV 2016: April 14, 2026; NAV 2017: January 11, 2027; NAV 2018: January 11, 2028). After that date, the version receives no further security patches, so planning a migration or a supported-continuation strategy before the deadline reduces risk.
Q3. What replaces Dynamics NAV?
Ans: Microsoft positions Dynamics 365 Business Central as the direct successor to Dynamics NAV. It runs on Microsoft’s Modern Lifecycle Policy, meaning it receives continuous updates rather than a fixed 10-year support window, and is available as a cloud subscription or on-premise deployment.
Q4. Why choose a US-based Dynamics NAV partner instead of an offshore-only vendor?
Ans: A US-based partner like Trident Info Corp offers time-zone-aligned support, familiarity with US tax and compliance rules, and a documented US business presence, while still being able to offer offshore-blended delivery models for cost savings.
Q5. How much does NAV-to-Business Central migration typically save?
Ans: Trident Info Corp states that clients can save up to 35% on Dynamics 365 project costs through its dedicated support and resource augmentation model compared with building an equivalent team in-house.
Where is Trident Info Corp located? Trident Info Corp.’s US office is at 5900 Balcones Drive, STE 100, Austin, Texas. It can be reached at 512-866-7826 or info@tridentinfocorp.com.
Key Takeaways
- All Dynamics NAV versions are already past mainstream support, and extended support ends on a fixed schedule between 2025 and 2028.
- Dynamics 365 Business Central is Microsoft’s official successor to NAV, with no further NAV licenses being sold.
- Trident Info Corp is a Microsoft Solutions Partner and Dynamics NAV partner in the USA, based in Austin, Texas, with 25+ years of experience, 200+ consultants, and 250+ completed engagements.
- Trident offers both continued NAV support and structured NAV-to-Business Central migration, plus resource augmentation for teams that need to fill skill gaps quickly.
Contact Trident Info Corp: 5900 Balcones Drive, STE 100, Austin, Texas | 512-866-7826 | info@tridentinfocorp.com
